Frequently Asked Questions

/Frequently Asked Questions

Initially in 1883 with George & Charlotte Sargent and then relaunched in 1989 as a frozen 4 pack of pies through major supermarket chains.

Sargents Pies have a Charitable Foundation and support many worthwhile causes in Australia. Go to our Charities page on this site for more details.

Our Sargents Traditional Meat Pie is still our best seller.

To meet consumer demand for premium product we have in our range a number of pies which meet this criteria. Please look at our Brands section and see our full range of premium pies under the Premium section.

The “animal fat” used in the margarine is tallow, which is derived from cattle.

No, Sargents do not use offal in any of our pies.

No pork is used in the manufacturing of Sargents pies and sausage rolls.

For optimal eating quality, Sargents recommends our pies and sausage rolls be heated in your conventional oven. However, for a quick snack, pies can wrapped in an absorbent paper towel and heated in a microwave oven. Please note that pies and sausage rolls heated in a microwave oven will have a softer, less crisp pastry than those heated in a conventional oven.

As a safety precaution we do not recommend re-freezing any thawed products. The best way to enjoy Sargents products is to heat them straight from the freezer. If you want to thaw the product first, thawing must be done in your refrigerator, not at room temperature. Please note that thawed products have a shelf life of 5 days only if kept in the fridge all the time, the printed “Best Before Date” on the back of the packet does not apply. Discard any thawed products after 5 days.

The National Packaging Covenant is a voluntary initiative by Government and Industry, to reduce the environmental effects of packaging on the Environment. It is designed to minimise the environmental impacts arising from the disposal of used packaging, conserve resources through better design and production processes and facilitate the re-use and recycling of used packaging materials.

Sargents subscribes to the NPC and is meeting all statutory requirements whilst also being pro-active in actively seeking ways to efficiently reduce packaging waste. For more information visit www.packagingcovenant.org.au.

Major Retailers – Coles, Woolworth’s, Other Independent Retailer’s.

Sargents Products are made using meat that has been purchased within Australia. Sargents are proud supporters of the Australian meat industry, We do not import our meat from overseas.

During our production process we sometimes experience issues with our label maker which creates the pastry label on our pies. Even though there is no labels we can assure you that the pies are still top quality Sargents Pies.

RSPO is Roundtable on Sustainable Palm Oil, promoting the growth and use of sustainable oil palm products. For more info visit www.rspo.org.